We've Listened: Improved Packaging for a Better Experience

At Sienna Glass, we always strive to provide the best possible experience for both our retailers and their customers. We value your feedback, and when you told us that some of our packaging needed to be more secure, we listened.

Stronger, More Secure Packaging

We understand that first impressions matter—especially when it comes to beautifully crafted gifts like our Friendship Balls, Birthstone Balls, and other hand-blown glass treasures. That’s why we’ve made a key improvement to our packaging: all boxes are now securely taped to ensure they stay intact when handled.

Previously, some customers found that the boxes could loosen when picked up, leading to concerns about presentation and safety. By reinforcing them with strong, discreet tape, we’ve eliminated this issue—keeping the packaging sturdy from the moment it’s unpacked to the moment it’s gifted.

Why This Matters

✔ Better Protection – Keeps our delicate glass pieces safe and secure.
✔ Improved Presentation – Ensures a polished, professional look for in-store displays.
✔ Enhanced Customer Experience – No more worries about boxes coming apart while shopping or transporting.

Your Feedback Shapes What We Do

At Sienna Glass, we’re always listening and evolving. Whether it’s improving packaging, expanding our range, or streamlining the ordering process, we want to make things as easy as possible for our valued retailers.

Thank you for your ongoing support—we appreciate every suggestion and will continue working to bring you the best in handcrafted glass gifts.

Got more feedback? We’d love to hear it! Get in touch with us anytime.